Primary Responsibilities:

• Documentation/definition of functional requirements and system design
• Develop and unit test components
• Develop code following HitPath™ coding conventions and documentation standards
• Correct issues found in testing or the implementation of features
• Must be able to ensure the software delivered matches the business communities' needs
• Must also be able to design and develop software in a group or independently
• Must be able to conduct and assist in design reviews
• Participate in the development of customer-driven enhancement features
• Perform normal administrative functions associated with a professional position, such as time reporting, project status reporting, and the like
• Perform other duties as may be assigned by management

Required Experience/Skills:

• Languages: PHP, CSS, HTML/XHTML, JavaScript, XML, Flex and Action Script
• Databases: MySQL
• Operating Systems: Linux
• Apache
• Knowledge of Object Oriented Design, and MVC frameworks
• Knowledge of databases and SQL
• Ability to accurately and thoroughly document your work
• Knowledge of Test-driven and Agile development methodologies

Desired Experience/Skills:

• Experience with Unix/Linux environments, distributed systems, network programming, documentation packages and report generation systems
• Experience with Subversion or another version control system a plus
• Active participation and deployment of code in the Open Source community

Education:

• Bachelor's degree in Computer Science or a related field from an accredited college or university, or comparable related work experience and/or training

Additional Requirements:

• Strong self-directed learner with an ability and desire to solve problems and acquire new skills in a fast-paced work environment
• 3+ years of professional experience
• Strong organizational, interpersonal and analytical skills
• Attention to detail
• Ability to communicate effectively, both orally and in writing
• Ability to work both independently and as a productive and helpful team member
• Must be able to work in the U.S. without sponsorship

The Company offers excellent benefit and compensation programs. If you want to work for a company that is on the cutting edge in the information markets, email your resume, references and motivation letter today.

Position Overview:

As a member of the Customer Service Team, you will be responsible for providing a high level of technical support and customer service to HitPath™ clients over the phone, Instant Messenger, and E-Mail. You will be responsible for diagnosing and troubleshooting client issues involving campaigns, reporting, user maintenance, etc. You will apply your excellent troubleshooting skills and your ability to diagnose and resolve issues. You will be able to provide timely resolutions to support requests while demonstrating superior customer care skills and practices. The ability to recognize priority issues and escalate them accordingly will be critical to your success. HitPath™ has a very broad user base so it is critical that you can successfully communicate with individuals from the most non-technical, to deeply technical engineers or senior managers. You will be an active advocate for the customer within our organization.

Primary Responsibilities:

• Providing necessary support to HitPath™ clients via telephone, IM and Email
• Act as a resource for clients
• Determine the nature of client issues
• Participate in the development of customer-driven enhancement features
• Perform normal administrative functions associated with a professional position, such as time reporting, project status reporting, and the like
• Perform other duties as may be assigned by management

Required Experience/Skills:

• Excellent spoken and written communication skills in English
• Strong interest in learning software
• A desire to serve customers with a passion
• A desire to be a team player within a small virtual community
• Ability to work independently and remotely from home
• Ability to manage multiple priorities with limited supervision
• Ability to accurately and thoroughly document your work

Desired Experience/Skills:

• Languages: HTML/XHTML

Education:

• Bachelor's degree in Computer Science or a related field from an accredited college or university, or comparable related work experience and/or training

Additional Requirements:

• Strong self-directed learner with an ability and desire to solve problems and acquire new skills in a fast-paced work environment
• 1+ years of professional experience
• Strong organizational, interpersonal and analytical skills
• Attention to detail
• Ability to communicate effectively, both orally and in writing
• Ability to work both independently and as a productive and helpful team member
• Must be able to work in the U.S. without sponsorship

The Company offers excellent benefit and compensation programs. If you want to work for a company that is on the cutting edge in the information markets, email your resume, references and motivation letter today.